Privacy Policy

Effective Date: [February 1, 2025]

MUTAK ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We collect various types of information to enhance your experience on our website and process your transactions. This includes:

• Personal Identification Information: Name, email address, phone number, billing/shipping address, and payment information.
• Non-Personal Identification Information: IP address, browser type, device information, and browsing behavior on our site.
• Cookies: We use cookies to improve user experience and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including payment and delivery.
• To communicate with you about your orders, account, and promotional offers.
• To personalize your experience on our website and improve our services.
• To send you marketing materials, newsletters, and promotional content, with your consent.
• To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third parties who help us with payment processing, shipping, marketing, and data analysis.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to government requests.
• Business Transfers: If we merge with, or are acquired by, another company, your data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies to collect data and improve your browsing experience. Cookies allow us to:

• Remember login details and preferences.
• Provide personalized content and advertisements.
• Analyze how you interact with our site.

You can adjust your browser settings to refuse cookies, but doing so may impact the functionality of the website.

5. Data Security

We implement industry-standard security measures to protect your personal information. These include encryption technologies and secure servers to prevent unauthorized access, alteration, or disclosure of your data. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data, subject to legal limitations.
• Opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [Insert Email].

7. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under 13, we will delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@mutaksafe.com
Address: Room B56, Room 603, 6th Floor, No. 433, 435 Zhongshan Avenue, Tianhe District, Guangzhou

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.